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Fieldwork FAQs
It is HRW’s policy is that all interview recordings should be stored and shared via our Citrix share-file site.
Why do we use Citrix Share-file?
Citrix ShareFile has been carefully assessed as the best option for file management, administrative functionality, retention policies, and simplicity for our clients. This platform not only ensures robust security measures but also offers a user-friendly interface that enhances productivity. By adopting Citrix ShareFile, we are able to streamline our processes, reduce the risk of data breaches, and provide a seamless experience for both our team and our clients.
We understand that there may be traditional file-sharing methods that some of you find more convenient. However, it is important to recognize that we use Citrix ShareFile to ensure the highest standards of data security. This practice is in place to protect sensitive information and maintain the integrity of our data. By adhering to this protocol, we collectively contribute to a secure and reliable working environment, which is in the best interest of all team members and our organizations as a whole.
Why is this important?
HRW takes security and confidentiality of the respondent data very seriously. Interview recordings may contain proprietary or personal information. This is important because both you and HRW have responsibilities to ensure that personal information is stored with appropriate technical and organisational measures.
Using the correct platform, provides an audit trail for who has come into the site and downloaded or accessed the recordings. This is important because our privacy notice informs respondents that their recordings will be listened to by client employees from certain functions only. With an audit trail, you are able to demonstrate that only people from certain functions were able to access the recordings. In that way you can meet your commitments to delete the recordings according to the project purpose.
How it works?
1. Email Invitation
You will receive an invitation email from mail@sf-notifications.com.
Please ensure you check all your inboxes, including spam and junk folders, to avoid missing the email.
2. Account Activation for New Users
If you are a new user, you will be required to activate your account. To do this, click on the ‘Activate Account’ button provided in the email.
Steps for Activating Your Account:
3. Access for Existing Users
If you already have an account, you can access the folder either via the invite link or by logging in directly at the following URL:
https://hrwfiles.sharefile.eu
