HR…W ho?

We are the market research partner of choice for healthcare, pharma and biotechbusinesses seeking a competitive edge, through scientifically grounded methodologies and perceptive insight. Not only do we work with world renowned giants of the healthcare industry, but we also partner with up and coming organisations. Whichever the client, our continuous quest to get beneath the surface and truly understand people’s behaviour and the decisions they make ensures we are the go-to partner for insight driven research. We’re considered “thought leaders” in our field, particularly when it comes to behavioural science. That’s part of the reason we’ve won so many awards for our work!


What else?

With offices in the US and UK, and our large network of established local fieldwork partners, we are equipped to follow wherever our clients’ needs take us, anywhere in the world. Our ethos is underpinned by our philosophy of accessing reality, and we are always striving to get as close to the truth as possible and proactively pursue multiple ways to help us achieve this. Aside from all this, we think we’re a great group of people to work with, with a hugely inclusive culture and genuine desire to have fun whilst we get things done!



Purpose of the role:

Put simply the role of the AVP can be split into three key areas. To write proposals that catch the eye and capture the essence of a client’s project. To lead research projects to such a high standard that they generate repeat business in the future. To help with our new business efforts by showcasing the amazing work we do, attending BD meetings and always maintaining super strong client relationships. Sprinkle all that with the coaching and mentoring of your project team members you’ll become a key member of the US team as we grow HRW’s presence in the States.

In a nutshell, your role will be one of the key senior heads in a talented Research team. As such you’ll be involved in everything. Don’t worry though, we’ll do our part in developing you and so if you think your experience is light in certain areas, leave it to us and we’ll help support you every step along the way.


What you will be doing:

• You will have strong involvement in managing excellent and profitable projects and project teams and delighting our clients
• Plan individual projects from start to finish and obtain appropriate resources to conduct the research
• Ensure that objectives are clearly understood and techniques properly costed, and establish appropriate protocols for qualitative and quantitative products
• Act as centre of excellence for specific research expertise – skills, therapy area knowledge etc.
• Ensure that a project is conducted to the highest possible standards of quality and timeliness, commensurate with clients’ needs and budgets, with a view to securing repeat business
• You will have the confidence, pharmaceutical sector and agency sector knowledge to be able to provide thoughtful and strategic insights to our clients through project delivery and writing engaging proposals, as well as using business development skills to build lasting client relationship
• You will be involved in the development of the team, using coaching and training on a regular basi
• Be a line manager for members of the research team, if desire
• Assume a training role for other members of the company and otherwise impart knowledge, which will help colleagues to work more efficiently and effectively


What would really make you stand out as a candidate?

Apart from everything we’ve outlined below, we’re looking for someone who is super organised. Someone who not only loves Research but also understands the importance of commercially developing a broad client base. It’s highly likely you’ll come from a background of insight driven research within the healthcare sector. Qualitative research is our life blood. That’s not to say we don’t do quantitative brilliantly well, but you have the best chance of success if your focus has been on qual. This is a chance to help define and develop an agency culture of inclusiveness, ambition and drive so if you demonstrate these attributes, we will remember you.


You know you’re right for this role if…

• You know healthcare research and can speak with authority about different methodologies
• You’re excited about the prospect of growing HRW’s global presence
• You can communicate clearly and with confidence to internal colleagues and external clients
• You’re client focussed and really understand the importance of building trust and confidence
• You have the ability to self-manage and enjoy using your initiative
• You love working with other people and the love working with you
• You’re super organised and enjoy working at pace
• You’ll be able to prioritise when dealing with several projects at once
• You’ll have really good presentation skills – both in preparation and delivery
• Strong IT skills, particularly MS Word, Excel packages and Powerpoint



Teams who play together, stay together and in addition to our regular company days, and our many diverse social activities, we also recognise the importance of holistic well being and value benefits including but not limited to:

• 4pm finishes on a Friday
• Flexible working hours and some home working permitted (subject to business requirements)
• Regular company off-site meetings, socials and training days
• Social events including breakfasts, lunches and drinks
• Competitive benefits package and vacation allowance
• 401K plan with company match
• Will consider remote working arrangements

Apply Now!


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