HR…W ho?

We are the market research partner of choice for healthcare, pharma and biotech businesses seeking a competitive edge, through scientifically grounded methodologies and perceptive insight. Not only do we work with world renowned giants of the healthcare industry, but we also partner with up and coming organisations. Whichever the client, our continuous quest to get beneath the surface and truly understand people’s behaviour and the decisions they make ensures we are the go-to partner for insight driven research. We’re considered “thought leaders” in our field, particularly when it comes to behavioural science. That’s part of the reason we’ve won so many awards for our work!


What else?

With offices in the US and UK, and our large network of established local fieldwork partners, we are equipped to follow wherever our clients’ needs take us, anywhere in the world. Our ethos is underpinned by our philosophy of accessing reality, and we are always striving to get as close to the truth as possible and proactively pursue multiple ways to help us achieve this. Aside from all this, we think we’re a great group of people to work with, with a hugely inclusive culture and genuine desire to have fun whilst we get things done!



Purpose of the role:

Put simply the role of the Research Director can be split into three key areas. To write proposals that catch the eye and capture the essence of a client’s project. To lead research projects to such a high standard that they generate repeat business in the future. To help with our new business efforts by showcasing the amazing work we do, attending BD meetings and always maintaining super strong client relationships.

In a nutshell, you will be the go-to-person at HRW for quantitative and qualitative research projects and strategy. You can expect to be busy but you won’t be without support and this highly visible role will provide you with the opportunity to make a significant mark on the future of HRW globally.


What you will be doing:

• You will have strong involvement in managing excellent and profitable projects and project teams and delighting our clients
• Plan individual projects from start to finish and obtain appropriate resources to conduct the research
• Ensure that objectives are clearly understood and techniques properly costed
• Act as centre of excellence for research expertise – skills, therapy area knowledge etc.
• You’ll spend time investigating and testing new analytical techniques and approaches to better answer key client questions
• You’ll undertake complex analytical work to add value to insights and debriefs
• Ensure that a project is conducted to the highest possible standards of quality and timeliness, commensurate with clients’ needs and budgets, with a view to securing repeat business
• You will have the confidence, pharmaceutical sector and agency sector knowledge to be able to provide thoughtful and strategic insights to our clients through project delivery and writing engaging proposals, as well as using business development skills to build lasting client relationships
• You will be involved in the development of the team, using coaching and training on a regular basis
• Assume a training role for other members of the company and otherwise impart knowledge, which will help colleagues to work more efficiently and effectively


What would really make you stand out as a candidate?

Apart from everything we’ve outlined below, we’re looking for someone who is super organised. Someone who not only loves Research but also understands the importance of commercially developing a broad client base. It’s highly likely you’ll come from a background of insight driven research within the healthcare sector. You’ll definitely need a strong heritage in healthcare market research and it will be obvious from meeting you that you have a passion for what you do. If you can demonstrate to us your desire to impart your knowledge on our agency and further build out our capability then we really want to talk to you.


You know you’re right for this role if…

• You know healthcare research and can speak with authority about different methodologies
• You demonstrate insightful thinking and interpretation recognised by clients as adding lasting value
• You can communicate clearly and with confidence to internal colleagues and external clients
• You’re client focussed and really understand the importance of building trust and confidence
• You have the ability to self-manage and enjoy using your initiative
• You love working with other people and they love working with you
• You’re super organised and enjoy working at pace
• You’ll be able to prioritise when dealing with several projects at once
• You’ll have really good presentation skills – both in preparation and delivery
• Strong IT skills, particularly MS Word and Excel packages



Teams who play together, stay together, and in addition to our regular company days, and our many diverse social activities, we also recognise the importance of holistic wellbeing and value perks such as:

• 4pm finishes on a Friday
• Flexible working hours and home working permitted (subject to business requirements)
• Regular company off-site meetings, socials and training days
• Social events including breakfasts, lunches and drinks
• Access to a discount portal providing hundreds of discounts for popular products and services
• Competitive annual leave allowance
• Rest time scheme to recover from travel and late working
• Volunteer days

Apply Now!


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