Union

Ever wonder how to access the reality of Doctor-Patient interactions? 

Borrowing from chatbot approaches that have been tested in counselling environments and medical school training and shown to have benefits, we have developed conversational Artificial Intelligence (AI) avatars to simulate Doctor-Patient interactions in a recent self-funded study.

Throughout this methodology, we observed:

  • Clear differences in conversational style, especially among HCPs.
  • Gaps in stated vs. actual discussion content
  • The impact of neutral vs, empathetic HCPs

and more…

Leveraging Behavioural science linguistic, and voice emotional analysis, we uncovered key learnings and implications for the study of doctor-patient interactions in the future, revealing potential new applications.

Want to find out more?

If you’d like to learn more about our presentation, reach out to the Innovation team at innovation@hrwhealthcare.com 

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